Faq

After pressing the button "Add to Cart" I get on other site, why?

All purchases done using our secure transaction server, your data is safely encrypted and is safe from unauthorized access.
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Do I need a prescription or doctor's authorization to buy my medication?

It is not necessary to have a prescription or the doctor´s authorization to purchase your medication at our website. However; we recommend consulting your doctor if you have any questions or concerns regarding the proper use and correct dosage of your medication.
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How can I buy my medication?

-Choose your medication from the menu on the left side of the page
-Choose the quantity you need
-Then click on the “add to cart ”
-Register using our secured site
- Then you have to provide your address and e-mail and submit your order to be processed. (Aclarar cual link y como llegar al el “posible link al video tutorial de compra”)
To watch an example of the buying process click here
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How can I pay for my order?

At this moment we are accepting visa credit card payments only. We are working hard to accept master card again. The signature of an adult is required at the time the package is received.
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What is the process after submitting my order?

Your order is reviewed by a licensed physician in the United States, who will approve or deny your request. Each prescription has instructions on how to use them, proper dosage, how to store it and precautions. The contact information for the pharmacy will be included in case you have any questions about your prescription. After your prescription is sent, you will receive an e-mail with your shipment code, with this code and your e-mail you will be able to follow the process.
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What happens after I place an order?

Once your order has been approved, it will be forwarded to the pharmacy for fulfillment and shipment the same day. We will notify you by e-mail once your order has been processed.
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What is your privacy policy?

We are fully dedicated to your privacy and security. Please refer to the current privacy policy in the terms & conditions section of our order page. Rest assured that our online order system makes use of the latest Security encryption technology to ensure that your credit card information is submitted safely and with the highest level of protection. All of our computer systems undergo regular security checks to ensure that our ordering system is properly protected.
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How long does the delivery take?

Delivery time is typically 10 business days after we have sent the order, though it may take longer.
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How do I track my order?

At this time, all orders are sent through Registered Mail, which provides delivery confirmation but not real-time tracking. If you need to know the status of your order or need to ask for a reshipment, please do not hesitate to get in touch with us.
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How do I cancel my order?

If you wish to cancel your order, you must let us know before 11am EST the following day. We will not be able to cancel any orders after this time. For all cancellations, please contact us.
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What is your cancellation policy?

We debit your Credit Card only once we have shipped your order. Therefore, if you wish to cancel your order prior to us charging your card you will be able to do so without penalty. Once your order has been shipped we will be unable to cancel your order.
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Can you tell me if I should be taking any medicine?

We cannot advise you in any capacity in this matter. You should not take any medication without consulting a physician first.
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What is your return policy?

By law, we are unable to accept returned pharmaceuticals. However; if your purchase is defective in any way, we will be pleased to replace it at no cost to you.
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What is your refund policy?

Refunds are solely at our discretion. If you are not satisfied with the product or service provided, contact us immediately via email with your order number. We will investigate and work hard to resolve the issue to your satisfaction. Sometimes this can take up to 10 business days. If the matter cannot be resolved, we will issue refunds if necessary.
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What about importing of any medicine to my country?

Importation of prescription medication is legal in most countries (including the US, UK, France, Spain, Hong Kong, Japan and S. Korea) provided the medication is for personal use and is not a controlled substance. If you are in doubt about the situation in your country, check with your local Post Office.
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What prescriptions drugs are available for purchase online?

We offer more than 1100 medicines that can be achieved without a medical examination.
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This information applies only to the medications in the “Other Online Pharmacies” section

After pressing the button "Add to Cart" I get on a different site, why?

The purchasing process of our affiliate pharmacies is done directly through their secured system.
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Do I need a prescription or a doctor's authorization to buy my medication?

Each affiliate has its own policies concerning this matter. However; we recommend consulting your doctor before buying any medication.
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How can I buy my medications?

-Choose your medication from the menu on the left side of the page
-Then click on the “add to cart “
-You will be redirected to the pharmacy that sells the medication
- Then you have to provide your address and email and submit your order to be processed
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How can I pay my order?

Each pharmacy handles different Payment methods (visa, master card, e-check, western union)
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What is the process after submitting my order?

Each affiliate has its own process; please make sure you read their instructions.
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What happens after I place an order?

Each affiliate has its own process; please make sure you read their instructions.
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What is your privacy policy?

Each affiliate has its own process; please make sure you read their instructions.
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How long does delivery take?

Each affiliate has its own process; please make sure you read their instructions.
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How do I track my order?

Each affiliate has its own process; please make sure you read their instructions.
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How do I cancel my order?

Each affiliate has its own process; please make sure you read their instructions.
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What is your cancellation policy?

Each affiliate has its own process; please make sure you read their instructions.
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Can you tell me if I should be taking any medicine?

We cannot advise you in any capacity in this matter. You should not take any medication without consulting a physician first.
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What is your return policy?

Each affiliate has its own process; please make sure you read their instructions.
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What is your refund policy?

Each affiliate has its own process; please make sure you read their instructions.
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What about importing of medicine to my country?

This information must be obtained at the affiliate pharmacy that provides the medication you need to buy.
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